EPI Internet Direct case study – Cortex customization
EPI Internet Direct specializes in the hosting and delivery of Microsoft Exchange Server and related Microsoft collaborative solutions. Until 2006 they were provisioning each customer manually, which was time-consuming and complex.
EPI Internet Direct had spent years searching for an automated provisioning system to suit their business, but found most set up fees and per user fees were prohibitively expensive – until they discovered Cortex. Cortex’s competitive cost structure is directly scalable to each company’s use, and costs are easy to manage and account for. This was a major bonus to add to the efficiency gain in the provisioning processes.
“With Cortex, I can see that we could now double or triple the number of customers we provision – or more, with no real increase in support staff requirements.”
Ross Chappell, Partner, EPI Internet Direct, Canada
Read the full case study.
